CUSTOMER SERVICE POLICY
Healthy Habits Management co. is committed to our uncompromising quality and customer satisfaction. All H2 BodyPrint products are backed by our 100% Satisfaction Guarantee. If after 30 days, you aren’t satisfied with your products purchased directly from Natrol.com, please call 1-877-581-4484 or email us Company Mailbox Support <email@example.com> and we’ll provide instruction on what to do next.
How do I track my order?
Once your order is placed, you’ll receive an email with a tracking link. Look for it in your mailbox and be sure to add to your email address book firstname.lastname@example.org. If you need assistance, please call 1-877-581-4484 or email us.
Where do you ship?
Currently, Health habits only ships to addresses in the U.S.
What are the shipping charges?
Shipping rates vary based on the shipping method selected and the destination of the order. We currently offer Free Standard Shipping if your order is over $100. You’ll be able to review your shipping charges once you enter your Shipping Address and Shipping Method in the shopping cart.
What are the return and refund policies for healthhabitsmc.com
For any product that you are not satisfied with, please call 1-877-581-4484 or email us and you’ll receive instruction on how to get a refund.
Refunds will be credited back to the credit card used for purchase. You’ll need your order number which is available on your Purchase Confirmation email, or, under “Orders” in your Account once you sign-in healthhabitsmc.com .
If you suspect your product has been tampered with, please be sure to keep the original product and product packaging if possible. We’ll provide instruction on how to send the product back and provide a refund of your shipping costs.
Before returning any products, please call our Customer Service Department within 60 days of purchase for Preauthorization. You can reach us at 887-581-4484 or by email at Shipping Department email@example.com . Products will not be approved for return after 60 days. 2. Items will be inspected. Products must be in clean condition with the seals intact and the dating legible. Please, no marker, ink, glue, scratches, tears, or dents. NOTE: If additional cleaning must be performed on bottles, a 10% restocking fee may be applied. 3. No returns are accepted for refrigerated items 4. Please pack items carefully with sufficient cushioning. Credit cannot be issued for items broken or damaged during transit. 5. Product(s) must be returned within 14 days after the Return Authorization was created. If the product(s) are not returned within the allotted time, your RA file will be closed. 6. Your box can be shipped back via ground service such as UPS, or it can be mailed at your local Post Office. If mailed, you.
Please send Preauthorized products to:
Attn: Shipping Dept
5501 South Linder Road
Meridian Idaho, 83642
Damage Claims or Shipment Errors: Please inspect your order upon arrival and call our Customer Service Department within 10 business days to report any breakage, defective or incorrect items, over-shipments, or shortages. We will correct the problem as quickly as possible.